“Google Just Called Me and Said MY Five Star review has dropped”

This is a call Tony Coffaro of Mobile car care, a milwakee mechanic shop, received last night. Genrally these are from a call center trying to sell you something that is most liekyl a scam. Go to Google Places and check out your reviews. His Google Place Reviews were still five star.

Google will not call you unless you are doing something really bad.¬†What you need is to monitor your online reputation on a regular basis. You should also be proactive, taking weekly actions to bolster your business’s positive online presence.